Group Reservations (more than 3 people):
As we are a small hostel, we do not recommend group reservations of more than three people. Therefore we need a special policy and different rates for group reservations of more than 3 beds.
Below we detail the conditions for reservations of more than 3 beds
- Group reservations of more than three people have a 50% increase.
- They must be paid in advance by bank transfer or credit or debit card charge, and payment must be made at the time of booking.
- Once payment has been made, no cancellations, refunds, or variations are allowed on group reservations of more than 3 beds.
- In the event of not receiving payment at the time of booking, we will understand that it is a cancellation and we will send the free cancellation request.
- We CANNOT assure you that the entire group will be at Lua Lua. We may have to move part of the group to another nearby shelter.
- WE CANNOT assure you that the entire group will be in the same room.
- WE CANNOT accommodate group arrivals outside of check-in hours (2:00 p.m. to 10:00 p.m.)
For the best functioning of the hostel and for your comfort, please take all this into account. We can provide you with other hostels that do accept groups, in the WhatsApp that we provide.
IF YOU DO NOT AGREE with the group conditions, please cancel your reservation as soon as possible.
Remember that your early cancellation is free.
Please do not hesitate to contact us if you have any questions or concerns. (+34 622 35 44 33)
Thank you so much.